Your white-labelled service partner
We install & repair your robots on your client sites. So you can scale revenue and focus on R&D.
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You are a robotics company, not a service company.
Your customers need support but you can't be everywhere.
Let us help.
Farhand is your white-labelled service partner. On-site field service engineers, nationwide. Remote technical support. So you scale revenue and focus on R&D.
The technicians
Vetted, insured, in every US zip code.
The AI (Relay)
Learns your docs and SOPs. Guides each visit. Improves with every job.
The economics
Per job. No retainers. No minimums.
Servicing every major robot brand and most industrial machinery. See the full taxonomy →
nationwide.
average dispatch-to-site. Closest-hub dispatch. No regional waitlists.
Farhand Relay™ — the AI guiding every visit.
Reads your docs. Walks the tech through diagnostics. Learns from every debrief.
Learns
your docs and architecture
Guides
engineers during service
Improves
your SOPs iteratively
How a job runs
Call
Tell us the machine, the site, the urgency.
Match
Closest hub. Right brand certs. Real availability.
Dispatch
FSE on-site within 48 hours. Often same-day in dense markets.
Resolve
AI-guided diagnosis. Real-time remote backup.
Debrief
Every fix improves the AI. Your next job is smoother.
All at a per-job rate. No retainers, no minimums.
Your robots are already deployed.
Get them serviced like it's 2027.
Built with ❤︎ by ex-roboticists.
Frequently asked questions
Everything you need to know about AI-guided field service.